Privacy Policy

This Privacy Policy describes how Zoom Video Communications, Inc. and its affiliates ("Zoom," "we," "us," or "our") collect, use, and share information in connection with your use of our websites, services, and applications (collectively, the "Services"). This policy applies to all users of our platform, including hosts, participants, and visitors.

Information We Collect

We collect information in several ways when you interact with our Services:

Information You Provide to Us

• Account registration details such as your name, email address, phone number, and password
• Profile information including your profile picture, display name, and preferences
• Payment and billing information when you purchase our paid services
• Communications you send to us, including support requests and feedback
• Content you create, share, or upload through the Services, such as messages, files, and recordings

Information We Collect Automatically

• Device information, including hardware model, operating system, and unique device identifiers
• Log data such as your IP address, browser type, pages visited, and time spent on our platform
• Usage data related to how you interact with our features and Services
• Cookies and similar tracking technologies to enhance your experience

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To send you technical notices, updates, security alerts, and administrative messages
• To respond to your comments, questions, and customer service requests
• To personalize and improve your experience on our platform
• To monitor and analyze trends, usage, and activities in connection with our Services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with legal obligations and enforce our terms and policies

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With meeting hosts and other participants as part of the meeting experience
• In response to legal processes or government requests as required by applicable law
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We implement appropriate technical and organizational safeguards designed to protect the security and confidentiality of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. You can manage your account settings and communication preferences through your Zoom account dashboard.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team through the support section of our website.